“Andreas did an amazing job on our hall, landing and stairs. He knotted, undercoated and painted our new staircase, painted ceilings, walls and all the gloss work including doors. It looks FAB. He worked so hard, was totally tidy and had amazing straight edges!!! He prepped and sanded beyond even my own husbands high standards! He also coped with our family chaos. Very happy to have him in my home, will definitely hire him again and would highly recommend him!!! Thank you.
— Ashley Hunter
“Its great to have a tradesman who rings you back and turns up when he says he will, he also did a great job painting my osteopathic clinic and also organising the plastering that needed doing.. Thanks
— Francis Connor
Complaints
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We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
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As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 07888824555 or write to us at 1 South Grove, Walkden, M280SA, Or you can email us at a.m@amdecorating.co.uk and we aim to respond within 14 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 456 6031 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/
